Manilla vs Dropbox

A shared folder is a place to put files. It doesn't tell either of you what's missing.

A Dropbox file request works, but the client is usually prompted to set up an account first, and once files land, all you have is a folder — you still open it and count what's there against what you asked for. Nothing tells the client what's still outstanding, so they assume they're done and you're the one who finds out otherwise.

Decision criteriaManillaDropbox
What the client sets upNothing — they open a linkAn account, usually
Documents and answers togetherOne request, bothFiles only
Knowing what's still missingLive per-field statusOpen the folder and count
ChasingThey see what's leftYou, repeatedly
How it looks to themYour firm's name and colourThe drive vendor's UI
Next client, same listSaved as a templateNew folder each time

SwitchingDropbox doesn't go away — it just stops being the intake step

Manilla isn't trying to be where your firm stores files long-term; that's still Dropbox's job. It's the step before that — the link a client opens with no account, sees exactly what's asked for, and fills in field by field with live status. What comes in still gets downloaded and archived wherever you already keep it.

QuestionsBefore you switch

Do I still need Dropbox for my own file storage?

That's a different job. Dropbox is where your firm keeps files long-term; Manilla is how a client's files get to you in the first place, with a checklist showing what's still outstanding. Plenty of firms still archive into Dropbox afterward.

Does my client need a Dropbox account?

No. A Manilla request page opens for anyone with the link — no account, no sign-in, on either side of the exchange.

Can a client see other clients' files, like a shared folder sometimes allows?

No — each request link shows only that one client's checklist, with your firm's name and colour on it, not a browsable folder.