Priced for a practice, not a platform.

One request is one link you send to one client, however many items it asks for. A 14-item year-end checklist and a one-item “send me your ID” are both a single request. Re-sending the same link, reminders, and a client uploading to it again all cost nothing extra.

You can't create a new request until the next period starts, or until you upgrade. Nothing already sent stops working — existing links stay live, clients can still upload, and you keep every file you have already collected.

Neither. A client opens the link, uploads what you asked for, and is done. There is no account, no password and no app, and they are never charged. You are the only person Manilla bills.

Outside India, plans are priced in US dollars and paid through PayPal. In India, they're priced in rupees and paid through Razorpay — UPI, cards and netbanking all work, and renewals go through on their own. Either way, Manilla never sees your card or bank details.

Yes — annual is ten times the monthly price, so you pay for ten months and get twelve. There is no percentage to work out and no introductory rate that jumps at renewal.

Any time, from Dashboard → Billing. Cancelling stops the next renewal and you keep the paid plan until the period you have already paid for ends, then the account moves to Free. Nothing is deleted when that happens.

Yes — every account gets 7 days of Pro, free, no card, once. Start it from Dashboard → Billing whenever you're ready, not automatically at signup. After it ends (or if you never start it), there's also a Free plan with no time limit and no card: every field type, your own logo and colour on the client page, 5 requests and 3 saved templates a month.

Free comes with 10 AI builds and edits a month, Starter with 100, and Pro with 300 — enough to build most requests with AI and still make manual edits by hand. Running out never blocks the product: manual building keeps working, and the AI panel tells you clearly when a month's AI quota is used up.

In full within 7 days of your first payment, and for any charge you didn't intend — a duplicate, a renewal after you had cancelled, or the wrong plan. The Refund & Cancellation Policy has the detail.